Whether you need a quick oil change or your engine needs major repair, it’s important to find a mechanic you can trust. If you’re new to the Bossier City area or you’ve just been in search of a new repair facility, there are some important things you should consider. Every vehicle owner needs a mechanic they can rely on. Check out these crucial questions you should be asking every mechanic before you bring your car in.
Are you Familiar with My Car?
Many repair facilities specialize in specific types of vehicles, while others can work on almost any make and model. Ask your mechanic if they’re familiar with your particular car before you bring it to them for repair. This will ensure that you have peace of mind and that your vehicle’s repairs will be done right the first time. A good mechanic should be familiar with most general makes and models.
Do You Belong to any Professional Associations?
Find out if your potential repair shop belongs to the Automotive Service Association. This organization requires that all members adhere to its high industry regulations, and the code of ethics. AAA is another great organization that reviews repair shops, and they put them through a process that ensures they are meeting a set of standards. With this information, you can feel more assured about the quality of care your vehicle will receive.
Can I talk to Some of Your Customers?
Word of mouth and customer reviews are some of the best ways to learn about any business. Do your homework and check online for reviews on sites like Google, Yelp, and the Better Business Bureau. You can also ask your mechanic if they’d be willing to give you contact information for some of their customers. This will give you an opportunity to have an actual conversation with someone who has used them before. Keep in mind that customer information is usually not shared by many businesses, but it can’t hurt to ask just in case.
What about Estimates?
Before you agree to any repairs, you should get some kind of estimate in writing. Ask the mechanic if their estimates are free of charge. This information should include all of the details about the repair as well as the costs. Some shops do charge for estimates, but most don’t. Either way, you’ll need an estimate to get a clearer picture of the process for repair as well as the final charge.
If you need vehicle diagnostics, preventative maintenance, or repair, contact Benton Road Auto and Diesel Repair in Bossier City, LA at 318-239-9626 for all your automotive needs.